Introduction
This policy sets out how Trustnride Vehicles Private Limited ("Trustnride", "we", "us") collects and uses personal information through this website and in the course of buying and selling pre-owned vehicles.
What we collect
- Contact and enquiry details — name, phone number, email address, city, and what you are looking to buy or sell.
- Vehicle and transaction details — registration number, ownership and service records, and the documents needed to complete a purchase, sale or transfer, where you provide them.
- Financing and insurance details — only where you ask us to arrange either on your behalf.
- Website data — standard information sent by your browser, such as IP address and pages visited.
Why we use it
- To respond to your enquiry and arrange an evaluation, inspection or test drive.
- To complete the purchase or sale, including payment, loan closure and transfer of ownership.
- To comply with the legal, tax and regulatory requirements that apply to vehicle transactions in India.
- To keep you informed about the status of your transaction.
Who we share it with
We do not sell personal information. We disclose it only as needed to complete the service, or where required by law — including to inspection and refurbishment partners, regional transport and registration authorities, insurers, and financing partners engaged at your request, and to our auditors and legal advisers. Service providers acting for us are bound to use the information only for the purpose we provided it.
How long we keep it
Personal information is retained for as long as required to provide the service and to meet statutory record-keeping obligations relating to vehicle sale and transfer, and is thereafter deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop sending you communications. Contact us using the details below. We will comply, except where we are required by law to retain particular records.
Cookies
This site uses only cookies necessary for its basic operation. It is not used for advertising or cross-site profiling.
Security
We maintain reasonable technical and organisational safeguards appropriate to the sensitivity of the information we hold. No internet transmission or storage method is entirely secure, so absolute security cannot be guaranteed.
Updates to this policy
Any revision will be published on this page with a revised date above.
Contact
Trustnride Vehicles Private Limited
Lower Ground, 007, Grand Mall, MG Road, Gurgaon
Gurugram, Haryana 122002, India
GSTIN: 06AAHCT3813A1ZT